IGL

CINUP - Specialty benefits program for First Nations and Inuit employees

We are leaders in employee benefits and we pride ourselves on providing the highest quality customer service.

CINUP provides comprehensive benefits to both Status and non-Status employees and coordinates Extended Health and Dental claims with Non-Insured Health Benefits (NIHB) and First Nations Health Authority (FNHA). As a result, members pay less in premiums, though maintain a comprehensive and cost-effective benefits plan.

DOWNLOAD BROCHURE

Differences that matter

Trust & Relationships

CINUP has built partnerships with over 350 First Nations and Inuit communities and organizations across Canada. It is our culture at CINUP to treat each other and our clients with respect. We will collaborate with you, as we do within our own teams, so, together, we achieve the best possible outcomes to meet the needs of your organization, your plan members and even the service providers your employees rely on. Earning your trust every day as we build this relationship is our commitment to you.

Stability & Independence

For over 35 years, we have worked with First Nations and Inuit organizations, maintaining a long track record of keeping benefits competitive and affordable, year after year. CINUP’s experienced and specialized team works for you, not the insurance companies.

Commitment & Strength

Through our event and community sponsorships, CINUP values its long-standing tradition of providing community support. The collective purchasing power of over 8,000 members in over 350 First Nations and Inuit communities and organizations provides the strength to offer the best combination of products, services and competitive pricing.

Customer Service

Our team is ready to help employees and service providers with all their needs, whether it’s follow-up on a claim/payment, assistance getting set up with my-benefits®, or information on coverage.

Admin Support Team

We help with all plan administrator questions, whether it’s getting set-up with my-benefits, enrolling or terminating employees, or making changes to their employment status.

Life & Disability Team

We work with the employee, employer and insurer for a smooth application process.

Health & Wellness Support

Teladoc Health

Teladoc Telemedicine Services | Teladoc gives members 24/7 access by video conference, app or by phone* to licensed physicians anywhere in Canada or the US. During a visit they can consult with a doctor about non-urgent medical matters and receive a diagnosis, treatment recommendation, and even be prescribed medicine, when necessary. *In Quebec, telemedicine services must be provided by video.

Teladoc Medical Experts | Uses nationally recognized medical experts from around the world to provide a range of services that can help employees feel confident about their diagnosis and treatment options, answer their medical questions and concerns, find a specialist or treatment facility either within or outside of Canada, and navigate the healthcare system with useful resources.

Mental Health Care (MHC) | MHC provides access to quality care without the obstacles of conventional in-office options. Members can have virtual therapy sessions with psychologists and therapists by phone or video, from anywhere they feel most comfortable and when they need it most.

Mental Health Navigator (MHN) | Offers guidance and navigation to members with a mental health condition seeking an expert opinion on diagnosis and treatment. myStrength | A flexible and comprehensive digital mental health program with proven tools to support stress, depression, sleep and more. Members can access anytime, all in one app.

EHN Canada

EHN Intensive Outpatient Program (IOP) | IOP offers employees and their eligible dependents the immersion of inpatient treatment with the flexibility of outpatient care. With session options that include evenings and weekends, participants receive high quality, intensive therapy for addiction, mental health disorders and workplace trauma while maintaining commitments to work and family.

EHN Healthy Minds Comprehensive Teen Program | An online therapeutic program designed to help teens struggling with mental health concerns, such as depression and anxiety. The program provides a supportive and structured treatment experience tailored to help them make meaningful changes to their life and wellbeing.

Employee Assistance Program

EAP | Employee Assistance Program (EAP) offers employees access to a large network of registered counsellors, as well as Indigenous Elders and Knowledge Keepers to provide support unique to every employee’s needs.

myBenefits Health®

my-benefits health® | Every employee has access to my-benefits health, our health and wellness site, connecting them to health-empowering solutions. Whether it’s finding a family doctor or locating patient assistance programs, my-benefits health helps employees choose the best course of action for their family.

CINUP Plan Basics

Employee Participation Requirements

  • 100% participation
  • CINUP is a mandatory plan for all eligible employees. Late applicants will have to supply medical evidence and be approved for coverage.

Eligibility

  • Permanent, fulltime employees working the minimum required hours per week are considered eligible employees. Seasonal employees are not eligible for coverage.
  • All employees must be Canadian residents and currently covered under their provincial health plan.
  • Eligible employees must apply for coverage based on their current marital status.
  • Employees must apply for all benefits elected by the firm. An employee may only opt out of Health or Dental benefits if they are covered under another group insurance plan.

Minimum Benefit Requirements
All plans must include:

  • Basic Life
  • Accidental Death and Dismemberment (AD&D)
  • Extended Health Care
  • Employee Assistance Program

Evidence of Insurability
Evidence of insurability is required for:

  • Coverage amounts greater than non-evidence maximums
  • Some non-guaranteed coverages, and
  • Late applicants

Making Administration Simple

CINUP makes it easy to administer your benefits plan

With support, online tools and websites, we can help you manage your plan quickly and accurately!

Our online utility, my-benefits, has all the tools and resources you need:

  • Receive billing statements online
  • Enrol new employees
  • Update earnings
  • Calculate payroll deductions

And you can reduce your workload with our my-benefits app for employees, which provides members online access to their plan information, claims, booklets, and benefit cards. They can even see when they’re eligible for their next check up!

my-benefits makes administration simple and, as your needs change, your advisor will always be there to provide strategic advice and support.

Subscribe

Footer Newsletter

Sign up to receive IGL's latest news, recent articles, and so much more...

Sending

Contact Us

IGL Benefit Consultants
Suite 201-3240 Mt. Lehman Rd
Abbotsford, BC. Canada V4X 2M9

T. 604-607-7353
F. 604-607-7343

Email

We respectfully acknowledge that we are located on the traditional and unceded territory of the Stó:lō people, specifically the Sema:th (Sumas) and Mathxwí (Matsqui) First Nations. These communities have stewarded this land since time immemorial, and their deep connection to the land continues to this day. Let us recognize the shared responsibility we have to care for this land and its resources for future generations.